Do you know what one of my favorite things about being a small business owner is? It’s being able to personally serve my customers in the way they need it. Here’s what I mean by that. If you order from a big company online, you can make some adjustments to your order, within the confines of the web form. You can sometimes chat with a person online, who is just sitting behind a computer answering questions all day. A few companies will still try their best to accommodate if you call and want to make a special request. But serving my customers where they need me is WHERE. IT’S. AT. to me. My customers have called me at home, and called my cell phone, because they had a question or needed to check on something and it was after store hours. And you know what? I always answer my phone when I can (which is almost always possible unless I’m elbow deep into a kid mess going on). Customers have worked out everything from quick orders to huge catering needs via text, because you just can’t always take care of everything during business hours, but sometimes you just need to get it done and off your plate. My customers have asked me to text them a picture of the bouquet they ordered before it goes out the door. This is not just sending a stock photo, people! This is me stopping what I’m doing, and taking a real time picture of EXACTLY what I’m sending out the door for them. And I think that’s awesome! My customers have called to say the baby is still sleeping when they’re due to pick up their order, or their job had an emergency come up when they were supposed to be picking up their marketing gifts, all kinds of things – and because I absolutely love to give personalized, above the expectation service, I am more than happy to adjust, accommodate, and serve wherever I can! You don’t get to do that in a large corporation!! But here’s the thing . . . because I’m the owner of this incredible shop . . . I get to make the rules! And my rules dictate that the customer truly does come first. Life doesn’t always fit in all of the boxes we have to check, and when it doesn’t, wouldn’t you like to have one thing on your plate just be easy? I would! And that’s why I love to make gift giving easy for you.
It’s just a given in my household that I will have a tshirt to wear for every occasion. The kids make fun of me for it now, and roll their eyes, but I love them, and there’s just no going back. When I had my baby, I ordered a tshirt. When I adopted my little girl, I custom designed a tshirt. Bought a business? Accessorized it with the shirts. When I married into a blended family, I bought the shirt. Don’t forget the engagement and new wife shirts in there too. Yep, I have a few of them. Child started playing a sport? I wore it. Hubby started coaching a team? You guessed it, I found the cutest tshirt to wear to his games. I’m obsessed, I know it, and I own it.
So it was only a matter of time before I started looking into designing a line of tshirts for the Kookie Krums brand. We’ve sold shirts in the past (shocker), but we’ve never done our own custom line. I don’t know why, really, I mean, how could I have missed the possibility?! But here we are, and they are just fantastic. We partnered with an awesome company out of Tennessee, Parker Grace Designs, to find the softest tshirts in the prettiest shades of color. We added our own funny quips, because aren’t the very best shirts the funny ones?! Life can always use more smiles, more laughter. We now have available, for you, our initial four designs. They are, of course, available in our shop, and are also available online.
Do you have a friend who shares my love of tshirts? You can pick one out for a gift, and we’ll wrap it up in the cutest packaging, just like we do all of our gifts. Shipping is always available, so you can send it directly and have the perfect gift arrive on their doorstep. Are you a fan of tshirts? Pick out one (or four) for yourself! They really are so soft I don’t even want to take them off. The shirts fit true to size, although if you want a more fitted style, I do recommend sizing down one size. That’s what I did, and I really love the fit.
In the meantime, I’ll just be over here rocking my cookie shirts. Because what’s the point of being the Cookie Lady if you don’t have the cute tshirt to go with it?!
My little family business has grown by quite a lot! What started out as a business for me, when my daughter was two years old, first grew to a steady business that supported me as a single mom with two daughters, and has now grown into a family affair of myself, my new husband (love saying that!) and our seven – SEVEN – children! I love documenting our life, because I love to look back and see how far I’ve come . . . how far we’ve all come. When I first bought this adorable little shop, I had no idea what I was doing, except that I knew it would give me the opportunity to be creative every single day and that was my passion. Now, eleven years later, I have so much fun sharing my stories of being a small business owner, having a great big blended melting pot of a family, and all the organized chaos that goes along with keeping everything running like a machine.
I think as women we often sell ourselves short. We don’t give ourselves, or other women, the credit due for running a business, caring for a family, and taking care of a home. Many times we’re sold on the idea that we have to choose, that we can be one thing, but not all things. I was never content with that. I wasn’t content to be a stay at home mom and not work. I love to work! I give all the credit in the world to the moms who stay home with their children – they clearly were in the line getting patience while I was doing who knows what – but it just wasn’t me. I never found my niche there. Where I do feel comfortable, what is my niche, is owning my own business while being a mom and a wife. I thrive on taking care of my children, my family, and my customers (many of whom have become my chosen family). I proudly stand beside countless women who want the same, and I relish the idea that there’s plenty of room in the pool for all of us, and by lifting up each other we can all do it all together!
My plan is for this little space to be my spot. If you came to visit me at my home, or at my shop, I would offer you a stool to perch on, a delicious cup of hot coffee, and probably more conversation than you bargained for, because I tend to be an over-sharer. My friends all know that one of my new year’s resolutions every single year is to be able to answer the phone and say “no, nothing new here, what’s going on with you?” But none of us really believe that will ever happen. I ALWAYS have a story to tell! So this is where I will welcome you, to come behind the counter, sit with me for a while, and hear the craziness that makes up all of my life, both business and family. I hope you leave each time you visit with laughter, love, and plenty of sweets. I truly am so glad you are here.